![]() You may have to scroll down in the dialog to see Advanced mailbox settings.Ĭheck the boxes for Require SSL for incoming email and Require SSL for outgoing email and then choose Done > Save. ![]() To fix this error, use the following steps.Ĭhoose the account that's out of date to display the account settings dialog.Ĭhoose Change mailbox sync settings > Advanced mailbox settings. This error often happens when you don't use SSL to secure your email account. The security certificate is not from a trusted certifying authority." If so, you'll see a message that says, "There is a problem with the server's security certificate. If your password isn't the problem, you may have a certificate error. See Change your password for more information. If you currently access your email through AOL, access your mail by going to. Tip: If you want to change the password for your account with your email provider-for example, Gmail or iCloud-you'll need to visit the website for your email provider. We have completed our notifications regarding this change, and customers no longer have the option to keep their email address or extract and move their data to another service provider.
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